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Welcome to your opportunity to learn by example. This issue
of the Litigation Management Report provides litigation managers
with two excellent case studies on how in-house counsel are
strategically aligning their legal departments with outside
law firms. For insurers who are wondering about the “dos
and don'ts” of major realignment that brings insurance
defense work in-house, I have provided you with a summary
of the ABA's just-released formal opinion on the ethics of
referring work to captive law firms. I will give you a hint
by saying that it is good news for insurers and, with that,
exhort you to read it. I am once more preaching to you on
the need to position your bill management program into “continuous
improvement mode.” I conclude this issue with an inspirational
profile on Joseph J. Juran, the architect of the Quality
Management movement. Enjoy.
| Litigation
Management Strategy |
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The Dow Chemical Company Legal Department spends more
than $100 million per year on outside counsel, the great
majority of it on defense litigation. The legal department
has embarked on an ambitious convergence program. It
is in the process of reducing what at one time was a
panel of several hundred outside defense firms to a
"Preferred Counsel Program" of 15-35 legal
services providers by the end of 2003 with a further
reduction to 15-20 outsource firms by 2005... click
here to
learn more
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| Bill
Management |
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The starting point for bill management guideline modification
is an understanding that they are not to be carved in
stone. No matter how well-designed and how well-articulated
they are, do not take these as articles of faith that
you, the insurer, and your outside law firms are expected
to embrace forever after. Although certainly not intended
to be broken, they are intended to reflect the dynamic
of the practice management relationship that is in place,
and that relationship is changing... click here
to learn more
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| John
G. Kelly Report |
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Re: Formal Opinion 03-430 – Propriety of Insurance
Staff Counsel Representing the Insurance Company and
Its Insured; Permissible Names for an Association of
Insurance Staff Counsel… click here
to learn more
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| Change
Management Profile |
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Accomplishment: Leveraged early studies in quality
inspection at Western Electric into pioneering theory
on the “Pareto Principle” (the vital few
and the trivial many) which is at the root of modern
day total quality management. … click here
to learn more
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