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Editor’s Note:
It is time to get down to some serious thinking and this issue of the Litigation Management Report will provide you with something to think about. Start from the back end and work your way forward if you want to get the most value out of this issue. The book I reviewed in the Ideas section of this issue, Thinking for a Living, reads like it was written for insurance litigation managers and insurance defense attorneys. The book is a gem in opening professional services providers’ eyes to what knowledge management is and is not all about. Once you have digested the contents of that review, move on to the Litigation Management Strategy article on Alignment. You will appreciate the point I am making about the need for insurers and insurance defense firms to go beyond cooperation and align with one another around a core group of common goals. That brings readers to this issue of the John G. Kelly Report with its notes on the most recent meeting on the UTBMS Insurance Initiative. It is exciting to participate in this stakeholder effort to make insurance defense a model for knowledge management in the legal profession.
Read and think.
Regards,
John G. Kelly
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Management Strategy |
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Alignment
Part I
It is going to take more than cooperation to enable insurers and insurance defense firms to achieve the ambitious agenda that the UTBMS Insurance Update Initiative has undertaken. That is not to say that cooperation is not core to the initiative. In fact, it is the starting point. Without a willingness to cooperate, nothing moves forward. However, it is alignment that is key to its success. The primary stakeholders must share a common purpose with goals that complement rather than contradict one another. They must then align their respective services with one another to achieve a mutually beneficial end result. This article and next month’s will provide insurers and insurance defense firms with guidance on how to create that all-too-elusive alignment... click here
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G. Kelly Report |
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UTBMS Insurance Group
Notes from Tampa Meeting
April 27 th 2006
Commentary
You need to read the notes from the most recent meeting of the UTBMS Insurance Group in Tampa. Insurance defense is on the move. A new dynamic is emerging between insurance and insurance defense firms. There is now a common vision and a frank understanding between leaders in their respective communities that the future of successful insurance defense must be based on a shared consensus rather than confrontation. Discussion rather than debate is the key to achieving goals, which although diverse, are complementary and not in conflict... click here
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| Ideas |
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Thinking for a Living
Thomas H. Davenport
Harvard Business School Press (2005)
Knowledge workers think for a living. It is as simple and complicated as that. The simple part is being cognizant of what knowledge is. The complicated part is determining how to fully understand and capture the value of thinking in workplace environments, particularly those that involve professional services like insurance defense. Is shifting from the billable hour to UTBMS the solution? Yes, if you follow the logic in Thinking for a Living. However, it will only be successful if insurers and law firms use it as a platform to support what has to become a knowledge-friendly workplace environment... click
here to learn more
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